Returns & Exchanges
We want you to love your memobottle™ as much as we do. If you are not completely satisfied with your purchase, you can return your items within 30 days of delivery provided they are in original, unused condition.
Initiate Your Return
Visit our online returns portal with your order number and email address to start the process and receive your return authorization.
Pack Your Items
Securely pack your memobottle™ and any accessories in their original premium packaging to ensure they arrive back to us safely.
Ship It Back
Affix the provided shipping label to your package and drop it off at your nearest authorized carrier location.
Receive Your Refund
Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing